FAQs

Setup is super easy! First check out our tutorials section for extra details on the device and how to use it.

But after that, all you need to do is turn on the device, click through to your favorite heat and vibration settings, and massage away! Then recharge before your next use.

yourTMJ Pen was built for the head, neck and jaw. Not as a root cause treatment, but as a tool you can pull out anywhere, anytime to help manage your day to day discomfort. It's for people who were recommended heat & self massage at home, but want a more convenient solution to be able to apply it every single day as recommended by research and their doctors.

yourTMJ Pen offers adjustable vibration, heat, and an application tip that's designed specifically to dig into head neck and jaw muscles.

Heat and massage are time-tested tools for muscle tension and everyday aches. Find supporting research here.

Essentially, both heat and massage work to promote blood flow, increase muscular elasticity, and release tension.

While at the same time, the warmth and vibration help take the edge off pressure-point work.

Just remember, it's not a cure and isn't a replacement for professional treatment. And in the case that you don't feel relief, you have 90 days to return it for a full refund.

It really depends on how you integrate into your life.

We have some customers who use it 3-4 times a day to maintain their muscle tone and pain levels.

While some people just keep it in a pocket for the just-in-case days.

We do recommend keeping usage times under 15-25min though. And if you're going to use the maximum heat setting, don't keep it on the same spot for longer than 5min.

There are some side effects that may cause discomfort.

For example, if you use the vibration feature at higher powers near your ear, you may feel dizziness, nausea, or general discomfort. That's why we recommend keeping vibration levels low when applying directly to the TMJ or anywhere else near the ear. You can use higher vibration around the head and neck muscles or farther away from the TMJ like the temples and masseter.

The heat setting may also have some side effects. For example, if you leave the highest heat setting on one spot for too long, you'll likely experience some redness and tenderness in that spot. If left for even longer there may be 1st degree burns. This is why we recommend keep heating times under 5 minutes at the highest heat setting.

Even though 93% of our customers are happy with the product, there's a chance that it just doesn't fit your lifestyle or needs.

In which case you'll be happy to know that if you purchase myTMJ pen and you don't experience the relief you were looking for within the first 90 days, you can send the device back for a full refund. Just cover the return shipping costs.

Unlike everything else in the TMJ world, we offer a full money-back guarantee making it truly a risk-free experience.

No, yourTMJ Pen is not marketed as a medical device, and has therefore not been evaluated by the FDA.

yourTMJ Pen is a general wellness device that helps you keep up healthy daily habits like warmth, massage and mobilization. Heat and self-massage, as part of a healthy daily routine, may help you live well with TMJ disorders.

It is not a treatment or cure, and should not be used as a replacement for consultation from healthcare professionals.

Yes! We do offer wholesale and referral partnerships to practitioners and distributors. Please contact us and we'll nail down the details.

Yes! Just contact us over email, phone, DM, whatever, and we'll figure it out from there.

We offer our 90 day risk free trial, in which you can return myTMJ Pen for whatever reason and get a full refund. We just ask that you pay for delivery because otherwise logistics become impossible for us.

After the 90 days there's no full refund, but if you're unhappy with your device, please reach out - we try to accommodate best we can.

Read full return policy here.

Yes! With every purchase there is a 1 year warranty. but if you've had the device longer and something is wrong, please do reach out. We'll try to figure something out.

Full warranty policy included here.

Generally we don't ship internationally. But sometimes we make exceptions as long as you're okay with paying shipping and import tariffs/taxes

However if you're a practitioner outside of the US, reach out, and we can work something out.

Once your order is fulfilled, you will receive a tracking number from the shipping service you chose at checkout. Feel free to enter this number into the shipping provider's tracking portal.

Please allow 1-4 days to fulfill the order. Shipping times will vary based off of the shipping option you selected at checkout and your address.

We're sorry to hear that. Please reach out to us and we'll figure it out together.